Ah, Gremlins! Gotta love/hate them. This has happened a few times (usually saying you have a Seat in your cart that you do not. ie. S12). It’s a ghost and the best way is to just contact the Registrar/web through this form. When you fill it in make sure to include what the issue is and what your order is supposed to be: include, event, t-shirt (number, size and colour) for the quickest processing. You may be issued a paypal invoice after the fact to cover any costs. Once payment is is received your order will be processed and you can access the event.
I didn’t get any emails from Muskoka Novel Marathon once I registered…
It has come to our attention that some registered writers are not getting our emails. Please make sure you have our addresses white listed in your email client. Here are instructions on how to do this in most mail clients: How to WhiteList
The email addresses you need to add are as follows:
Cancellation Policy
We understand that life happens, so you have to cancel: you will receive a full refund of your $100 registration fee only if you cancel within 24 hours of signing. If cancelling between that time and June 15, we will deduct a $25 administration fee from your refund. For cancellations made on June 15 or later, we issue no refunds.